Patron and Employee Behavior

PATRON AND EMPLOYEE BEHAVIOR

A. LIBRARY PATRONS

1. Appropriate dress, including shirts and footwear, will be required.

2. Talking is allowed, but patrons making excessively loud noises will be asked to be quiet and to leave if they continue.

3. Patrons are not allowed in employee work areas, rooms marked "Staff Only," or behind circulation desks, except by invitation of a staff member.

4. No smoking is allowed in the library.

5. Pets or other animals are not allowed in the library except for "seeing eye" dogs or other "helping companion" animals, or by special authorization of a librarian.

6. Patrons who physically or verbally abuse or harass other patrons or staff members or who willfully abuse library property will be asked to leave. Serious or chronic misbehavior by patrons may cause temporary or permanent revocation of any or all library privileges and/or legal action under Wisconsin law or City of Menasha ordinances.

7. Theft, failure to return or willful damage of books or any other library property are crimes punishable by law.

8. The library welcomes children of all ages. Parents or caregivers are responsible for their children's safety or behavior when they are unattended. For young children's safety and comfort, the Library asks that all children below First Grade be accompanied and supervised by a parent or adult caregiver while using the library.

B. BEHAVIOR OF LIBRARY STAFF MEMBERS

1. Staff members will treat patrons with courtesy and respect.

2. Staff members will attempt to help patrons in any way possible consistent with library policy.

3. Staff members will protect the confidentiality of patrons' borrowing records and use of library materials and information pursuant to Wisconsin statutes.

4. Staff members are responsible for the maintenance of good order in the library and the protec¬tion of library property.